Settlement report delays

Incident Report for Dintero

Resolved

This incident has been resolved.

Posted Jan 13, 2026 - 13:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2026 - 13:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 13, 2026 - 12:44 UTC

Investigating

We are getting reports that settlement reports are delayed for some merchants.

This does not affect the actual bank transfer to the merchant's account, which has been performed.

Posted Jan 13, 2026 - 12:36 UTC

This incident affected: Reports.