Timeouts with Mastercard captures and refunds

Incident Report for Dintero

Resolved

This incident has been resolved.
Posted Jun 30, 2026 - 13:24 UTC

Monitoring

A fix has been implemented at a third party and we are monitoring the status.
Posted Jun 30, 2026 - 13:10 UTC

Identified

We are experiencing timeouts in some capture and refund requests towards Mastercard
Posted Jun 30, 2026 - 11:32 UTC
This incident affected: Checkout & Payments (Checkout).